Privacy Policy

Introduction

At Ventus Innovation, we are committed to safeguarding the privacy of our customers and ensuring that their personal information is protected. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website or purchase our products. We value the trust you place in us and aim to be transparent about our data-handling practices.

Information We Collect

We collect personal and non-personal information when you interact with us in various ways, including when you: Visit our website. Register for an account. Make a purchase or engage with our customer service team. Subscribe to our newsletter or promotional emails. The types of information we may collect include: Personal Information: Name, email address, phone number, shipping and billing addresses, payment details (such as credit card information), and order history. Non-Personal Information: This may include information about your device, IP address, browser type, referring URLs, time spent on our website, and usage data. Non-personal information helps us analyze trends and improve our website’s functionality and performance.

How We Use Your Information

We use the information collected to provide a seamless experience and improve the quality of our services. The purposes for which we may use your information include: Order Processing: To process and fulfill your orders, including managing payments, delivering products, and sending order updates. Customer Support: To respond to your inquiries, resolve issues, or provide information about our products and services. Marketing Communications: If you have opted to receive promotional materials, we may send you updates about new products, offers, or events. You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of the email. Improvement of Services: We use non-personal information to analyze website usage patterns, monitor traffic, and make improvements to our website, products, and services.

Sharing Your Information

We respect your privacy and do not sell or share your personal information with third parties for their marketing purposes. However, we may share information with trusted third-party service providers that help us operate our business, such as: Payment Processors: To securely process your payments. Shipping Providers: To deliver your orders. Customer Service Providers: To assist with inquiries or complaints. In certain circumstances, we may disclose your information to comply with legal obligations, such as responding to a court order, legal process, or governmental request.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include: SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to protect sensitive data such as payment information during transmission. Data Storage: Personal data is stored on secure servers with restricted access. However, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us.

Your Rights

You have several rights concerning the personal information we collect: Access and Correction: You may request access to your personal data and ask us to correct any inaccuracies. Deletion: You may request that we delete your personal information, subject to certain exceptions required for legal purposes. Data Portability: You may request to receive a copy of your data in a structured, commonly used format. To exercise any of these rights, please contact us at info@foline.in

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device to track usage and store information. This helps us remember your preferences, maintain your login session, and provide personalized content. You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of some features of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights,please contact us at: Email:info@foline.in  Address: Ventus Innovation, Kanyakumari, Tamil Nadu, India.